Tealium

Technical Trainer

Job Locations UK-Berkshire-Reading
Req No
2018-1634
Category
103 Education
Type
Regular Full-Time

Overview

WHO WE ARE: 

 

Tealium is the leader in real-time unified marketing solutions, helping brands seamlessly integrate their siloed applications and data, and drive more profitable interactions across all digital touchpoints. Tealium’s open real-time Universal Data Hub (UDH) is a platform that enables digital marketers, data and analytics, and IT the ability to manage, govern, enrich, activate, and own their overarching corporate data strategy, reducing chaos and building better customer experiences.

 

Founded in 2008, Tealium is the most trusted vendor in its space and its award-winning solutions are used by hundreds of global enterprises, including Ancestry.com, T-Mobile, Microsoft, HP, Uber, Facebook, Kimberly-Clark, LDS Church, Petco, American Airlines, Priceline, Univision, Orange, Sony, and many others.

Responsibilities/Qualifications

WHAT WE ARE LOOKING FOR

Tealium is seeking an experienced Technical Trainer to join our Education Team. This team delivers high quality education to our customers and business partners. As a member of this team you would be working closely with our training and development teams to plan, deliver, and evaluate technical training courses covering the Tealium platform.

Responsibilities/Qualifications:

YOUR DAY TO DAY

  • Coordinate on-site training requests with clients and ensure that the training meets their specification.
  • Execute training sessions, webinars, workshops etc. in groups or individually.
  • Develop and optimise the courseware for new and existing courses ensuring a high-standard of course development and course delivery.
  • Design, develop and maintain training material to meet business objectives, creating relevant exercises and examples.
  • Observe and evaluate results of training programs.
  • Determine overall effectiveness of programs and make improvements.
  • Be Empathetic: Communicate professionally with a wide range of technical and non-technical customers to empower them within our product.
  • Be Curious: Have an open mind, listen intently, ask questions relentlessly, and have fun learning.

WHY YOU ARE THE PERFECT FIT:

  • Ability to deliver training material for a range of roles and technical capabilities.
  • Extensive experience of delivery of technical training in a software environment.
  • Previous experience undertaking Training Needs Analysis.
  • Familiarity with JavaScript, HTML.
  • Preferred experience using training authoring tools tools such as Adobe Captivate, inDesign.
  • Preferred experience with digital marketing and web analytics products such as Adobe Analytics, WebTrends, Google Analytics, Adwords.
  • Excellent verbal and written communication skills, a clear and articulate speaker
  • Willingness to travel regularly within Europe, and occasionally globally. (50% Travel).
  • Fluency in German would be advantageous.

Perks/Company Overview

WHY YOU WANT TO WORK HERE:

 

The highly relevant and differentiated positioning of Tealium and our Universal Data Hub (UDH) make this a unique career opportunity that could be once in a lifetime.  Organizations from small businesses to large global enterprises are standardizing on Tealium to drive improvements in their overall data and digital efforts, and we are a foundational platform to the smartest organizations and their strategy moving forward.  There are over 750 global enterprises now using Tealium and we have >92% renewal rates, which is best in class. Our corporate headquarters is located in Sunny San Diego! 

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